Vinted Members Express Frustration About Size Modifications
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
